very strange problem with my network, e-mails from Bluehost?

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Question Rami : Very strange problem with my Bluehost email online
Hi, We have a Bluehost account (Web provider), and we have them for about 4 years, they certainly are hosting our e-mail (Note: The number of employees was 4 years my company about 50, and now more than 250), I know it’s not a smart way to e-mails have computers the size of the organization, but I do not have IT staff, and I do not have much expertise. Therefore, we have a problem with bluehost.Mein the last 4 days we had problems with Bluehost can e-mail in MS Outlook (only) when they are downloaded byte! (What I mean is, it takes more than 4 hours by e-mail to receive 500 KB), and in particular the download just hangs. Even when I access e-mail over the web, it takes forever to open on the web. And we do not have any problems with the internet, and it is fast enough. It’s just very slow Bluehost with Bluehost server in our domain, I contacted Bluehost like a million times without any explanation for its part, and I took our ISP (where they are a leader in the home country and they have no explanation sowieUnd Bluehost, or when I access my e-mail from outside your company network, I have no problem at all … it’s just Firmennetzes.Wenn Bluehost I ping from inside the company domain, the packets sent >>>>> Timeout every 50 to 10 at the time of study outside Firmennetzesund traceroute is as follows (sorry for X instead of IP explained I am, what IP each): Tracing the path box481.bluehost.com [xxx.xxx.xxx.xx] (((Bluehost shared IP address))) to a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.254 (((Cyberoam))) 2 8 ms 4 ms 3 ms 192 168 254 254 (((cisco router))) 3 15 ms 23 ms 14 ms xxx.xxx.xxx.xxx (((real IP)) ) 4 23 ms 17 ms 19 ms xxx.xxx.xxx.xxx (((real IP))) 5 24 ms 19 ms 17 ms xxx.xxx.xxx.xxx (((real IP - ISP))) 6 23 ms 22 ms 29 ms xxx.xxx.xxx.xxx (((true IP - ISP))) 7 27 ms 25 ms 23 ms 84-235-110-225.igw.com.sa [84235110225] 8 20 ms 28 ms 20 84-235 ms 33.igw.com-120. See also [84.235.120.33] 9 95 ms 90 ms 85 ms PO0-4-0-0.mag21.mrs01.atlas.cogentco.com [149.6.154.165] 10 135 ms 129 ms 126 ms TE0-0-0-3. ccr21.par01.atlas.cogentco.com [130.117.2.197] 11 201 ms 196 ms 198 ms-2-0-TE0 5.ccr21.jfk02.atlas.cogentco. com [154.54.5.177] 12 * Request timed out MS 192 0.13 193 ms 198 ms TE4-2.mag01.jfk05.atlas.cogentco.com [154.54.45.222] 14 174 ms 174 ms 232 ms 246 ms 184 MS 38104. TG1 1.ar02.prov 74.11815 232 ms. acedc.net [199.58.196.41] 16 234 ms 235 ms 231 ms port99.ar02.prov.bluehost.com [199.58.199.118] 17 235 ms 237 ms 290 ms box481.bluehost. com [xxx.xxx.xxx.xxx] (((Bluehost shared IP address))) trace beendet.Hinweis. We can send a normal mail (SMTP), the problem is the only e-mail (POP3) So, I do not have an explanation Bluehost , both the good and the ISP I SCANNER anyone advise me on what could be wrong here Best Answer:

answer Annabelle to go to GoDaddy

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One Response to “very strange problem with my network, e-mails from Bluehost?”

  1. Tim says:

    Looking at your traceroute, it seems, you have some of their routing latency. Do not hop should be about 100ms. This could cause problems with latency can mail. Question of the network backbone. I work for a large hosting company, and in such cases we try to reach the backbone provider to see if we can solve the routing problem. It also seems that when you reach the server, Bluehost is the latency period, which may be able to address and be sure to ask BlueHost sollte.Sie, load on the server that houses your account in order to investigate. If you are a heavy burden, deteriorating services, would you ask them to move to other less populated server to provide IP Adresse.Ich hope this helps!

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